Privacy Notice
Effective Date: August 24, 2026
This Privacy Notice explains what personal data DUJEXA may collect, where it may come from, why it is used, how long it may be kept, and the rights available to you.
Reading this Notice is not blanket consent to every form of processing. Where consent is legally required, it will be requested separately.
Who We Are
DUJEXA is an online business and management consulting service operated by Ramy Soliman Deef, trading as DUJEXA, who is responsible for the personal data processed through dujexa.com and the DUJEXA client workspace.
General contact location: Alexandria, Egypt
General enquiries: hello@dujexa.com
Privacy and data-protection matters: privacy@dujexa.com
DUJEXA provides its services online.
Information We May Collect
Depending on how you use DUJEXA, we may collect:
- account and contact information;
- company and professional information;
- information you provide during a consultation;
- documents and files you upload;
- project content, analysis, and related outputs;
- communications with DUJEXA;
- technical, security, device, session, and service-usage information required to operate and protect the service;
- payment and transaction records when you use a paid service;
- privacy and data-request records.
Where relevant to the consultation scope, DUJEXA may also use professional or business information from indirect sources, including:
- official websites;
- public disclosures;
- published reviews;
- publicly available professional or market information;
- public content on social platforms.
DUJEXA limits the use of these sources to information relevant to the actual consultation scope.
How We Use Your Data
We use data only as needed to:
- create, verify, secure, and operate your account;
- provide DUJEXA services and deliver the agreed consultation scope;
- prepare project outputs and maintain an accurate project history;
- communicate with you about your account, project, payment, or request;
- provide support and protect the security and integrity of the service;
- process and record payments where applicable;
- respond to privacy and data requests;
- meet legal obligations and establish, exercise, or defend legal rights.
DUJEXA does not sell client data.
Legal Basis for Processing
Depending on the purpose and the requirements of applicable law, personal data may be processed where necessary to:
- provide the requested service or perform a contractual relationship;
- comply with a legal obligation;
- establish, exercise, or defend legal rights;
- act on consent where consent is legally required.
Service Providers and Processing Outside Egypt
DUJEXA may use service providers where necessary for hosting, email and authentication, payment processing, and the technical operation and protection of the service.
Some data may be processed outside Egypt, including in the United Kingdom and the United States, depending on the service used. Payment processing may also involve providers operating in Egypt.
DUJEXA limits the data made available to a provider to what is necessary for the service it performs. Any processing or transfer outside Egypt is subject to the requirements, safeguards, approvals, permits, or other lawful conditions that apply under Egyptian law.
Corrections and Project History
You may request correction or updating of information you have provided.
During an active consultation, DUJEXA may retain previous approved versions where necessary to preserve a clear record of the information and decisions on which earlier work was based. Correcting current information does not require erasing the project history needed to understand earlier work.
Data Retention
Project data remains available while your relationship with DUJEXA is active.
When the relationship ends or your account is closed, your project materials remain available for 90 days so you can retrieve them. After that period, DUJEXA deletes the project data it controls, except where limited retention is required by law or is necessary to address an active legal claim.
Account, transaction, security, communication, privacy-request, and backup records are retained only for as long as required for their relevant operational, security, legal, or record-keeping purpose. The applicable period may differ by record type.
You may request earlier deletion through Privacy & Data Requests, subject to any data DUJEXA is legally required or permitted to retain.
Published Cases and Testimonials
DUJEXA will not use a client project as a published case, testimonial, public example, or marketing or commercial material without the client’s separate, explicit permission for the specific use.
Acceptance of the Terms of Use or a Consultation Agreement, or any approval within the project, does not constitute permission to publish. Before publication, the specific material proposed for publication will be shown to the client for review and approval. This applies whether the client is named or the material does not identify the client.
Information About Other People
Do not provide personal data about another person unless you have the right to share it for the purpose of the consultation.
Security
DUJEXA applies organizational and technical measures intended to protect personal data and restrict access to those who need it for an authorized purpose. No online service can eliminate every security risk, and you are responsible for protecting your account credentials and reporting suspected unauthorized access.
Your Rights
Subject to applicable law, you may request:
- access to your personal data or a copy of it;
- correction, completion, or updating;
- deletion;
- restriction of certain processing;
- objection to certain processing;
- withdrawal of consent where processing is based on consent.
To exercise these rights, use Privacy & Data Requests or contact:
We may verify your identity before disclosing, changing, or deleting personal data.
You may also lodge a complaint with the Personal Data Protection Center (PDPC) in Egypt, subject to the applicable procedures.
Cookies
DUJEXA uses cookies or similar technologies that are necessary for sign-in, security, and operation of the service.
Changes to This Notice
We may update this Privacy Notice when the service or legal requirements change. The current version and effective date will be shown on this page.
Governing Language
This Notice is available in Arabic and English. If a genuine conflict in meaning arises between the two versions, the Arabic version governs.